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These policies reflect the platform as it operates today. We may update them as the platform evolves; material changes will be announced at least 30 days in advance. Last updated 26 October 2026. Questions? hello@orkora.events

Privacy Policy

Version: 1.1 Effective date: 26 October 2026

1. Who We Are

Orkora Technologies Limited ("Orkora", "we", "us"), a company registered in Nigeria (RC 9697234), operates the Orkora event platform at orkora.events.

  • For your account (when you sign up to Orkora), we are the controller of your personal data.
  • For your registration to an event, the event's organiser is the controller. We process that data on the organiser's behalf to run the event.

You can reach our Data Protection Officer at dpo@orkora.events.

2. What We Collect

  • Account details: name, email address, optional phone number, and your sign-in details (passwords are stored only in a protected, unreadable form).
  • Event registration details: your name, email address, optional phone number, answers to the organiser's registration questions, ticket and order details, and check-in status.
  • Live event activity: questions, poll votes and chat messages you choose to submit during an event.
  • Payment details: order references and payment status. Card and bank details are entered with the payment provider and never reach Orkora.
  • Technical data: standard logs such as IP address, browser type and error reports, used to keep the platform secure and working.

3. How We Use It

We use personal data to:

  • Create and run your account.
  • Register you for events, issue your tickets and check you in.
  • Process payments and refunds through the organiser's payment provider.
  • Send you service emails, such as sign-in codes, tickets, receipts and refund confirmations.
  • Let organisers email attendees about the event they registered for (every such email has an unsubscribe link).
  • Prevent fraud and abuse, and keep the platform secure.
  • Meet our legal and tax obligations.

We rely on the contract with you, our legitimate interests in running a safe platform, your consent where we ask for it, and our legal obligations.

4. Who We Share It With

  • The event organiser, for events you register for.
  • Service providers who help us run Orkora, such as hosting, database, email delivery, payment processing and error monitoring. They may use your data only to provide their service to us.
  • Authorities, where the law requires it.
  • A buyer or successor of our business, with notice to you.

We do not sell your personal data and we do not share it with advertisers.

5. International Transfers

Some of our service providers store or process data outside Nigeria, including in the European Union. Where data leaves Nigeria, we use the safeguards the Nigeria Data Protection Act 2023 allows.

6. How Long We Keep It

We keep personal data only as long as we need it:

  • Account data: while your account is open, and for a short period after you close it.
  • Event registration data: for as long as the organiser needs it to run and follow up on the event, unless the organiser asks us to delete it sooner.
  • Financial records (orders, payments, refunds): for as long as the law requires, generally six years.
  • Technical logs: for a limited period, usually no more than 90 days.

7. Your Rights

You can ask to access, correct or delete your personal data, to object to or restrict how we use it, to receive a copy of it, or to withdraw consent you gave. Email dpo@orkora.events. For event registration data, we may pass your request to the organiser, who is responsible for it. Some data, such as financial records, must be kept by law. You may also complain to the Nigeria Data Protection Commission.

8. Cookies

We use only the cookies and browser storage needed to keep you signed in, protect your session and let you open your tickets offline. We do not use advertising or tracking cookies.

9. Security

We use appropriate technical and organisational measures to protect personal data, including encryption in transit and access controls. No system is perfectly secure; please report any concern to security@orkora.events.

10. Children

Orkora is for people aged 18 and over. A person under 18 may attend an event only through a registration made by a parent or guardian. If you believe we hold data about a child without that, contact dpo@orkora.events and we will delete it.

11. Changes to This Policy

We may update this Policy. We will tell you about material changes by email before they take effect.

12. Contact