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These policies reflect the platform as it operates today. We may update them as the platform evolves; material changes will be announced at least 30 days in advance. Last updated 26 October 2026. Questions? hello@orkora.events

Organizer Agreement

Version: 2.1 Effective date: 26 October 2026

This Agreement is between you (the "Organiser") and Orkora Technologies Limited ("Orkora"), a company registered in Nigeria (RC 9697234). It applies when you create an Organisation on Orkora and adds to the Orkora Terms of Service. If the two conflict on a matter about your Organisation or your events, this Agreement applies. You accept it by ticking the box when you create your Organisation, or when we ask you to accept an updated version.

1. Who You Are

You confirm that:

  • You are authorised to act for the person or business hosting the event.
  • The contact and payout details you give us are accurate and belong to that person or business.
  • You hold any licence or permit your events need.

We may ask for verification documents at any time, in addition to the checks your payment provider runs.

2. Your Account and Your Team

You may invite team members as Owner, Admin, Organiser or Staff. Each role's access is described in the dashboard help. You are responsible for what your team members do. Remove access when someone leaves.

3. Platform Fees

The platform fee is set out in Section 7 of the Terms of Service. In short, for each paid ticket Orkora charges:

  • 3% of that ticket's price, plus
  • a fixed amount per ticket: US$0.99, or its Naira equivalent for Naira sales (currently NGN 1,350, which follows the exchange rate and may change).

The percentage is worked out on each ticket, not on your total sales. For example, a NGN 10,000 ticket carries a fee of NGN 300 + NGN 1,350 = NGN 1,650. An order of two such tickets carries NGN 3,300.

Free tickets carry no fee. You choose for each event whether to absorb the fee or pass it on to buyers. Your payment provider's processing fees are separate.

This is the Standard plan, which applies to every Organisation by default. As your events grow you may move to the Pro or Enterprise plan described in the Terms of Service and on our Pricing page; their fees apply once agreed in writing.

4. Payments

Ticket payments are processed by your payment provider. Your share settles from the provider to your own account; Orkora's platform fee is split out by the provider at the same time. Orkora never receives or holds your ticket revenue. You are responsible for:

  • Keeping your payment provider account in good standing and following its terms.
  • Taxes on your ticket revenue, and any invoices or tax documents your attendees need.

5. Refunds

You must publish your refund terms on each event page before selling tickets, and handle refund requests from your attendees promptly. Issue refunds through the Orkora dashboard so the ticket is cancelled and the attendee is notified. See the Refund Policy at /legal/refunds.

6. Content and Conduct

You must not host unlawful events or publish content that is misleading, infringing, defamatory or that incites violence, hatred or discrimination. If we receive a substantiated complaint, we may remove the content or suspend the event. We will tell you why and give you a chance to respond, unless the law or the risk to attendees requires us to act at once.

7. Data Protection

For the personal data your attendees give when they register:

  • You are the controller. You decide how you use it, and you must give your attendees any privacy information the law requires.
  • Orkora processes it for you, to run your events on the platform, and keeps it secure.

You must respond to your attendees' data requests as the law requires and tell us promptly at dpo@orkora.events about any security incident involving attendee data. We will tell you without undue delay if we become aware of one.

8. Confidentiality

Each of us will keep the other's non-public information confidential, except where it is already public, already known, or must be disclosed by law.

9. Term and Termination

This Agreement continues until either of us ends it with 30 days' written notice. Either of us may end it sooner if the other commits a serious breach that is not put right within 14 days of notice. When it ends, your dashboard access ends, but your obligations to your attendees, including refunds, continue.

10. Chargebacks and Risk

A chargeback is a buyer asking their bank to reverse a payment. Chargebacks are handled by your payment provider, which may recover the amount and its charges from you under its own terms. Orkora does not hold your funds, so it does not keep reserves.

If chargebacks on your events become excessive (more than 1% of your transactions over 30 days), or we see signs of fraud, Orkora may ask for more information, pause paid ticket sales on your Organisation, or end this Agreement. We will tell you first and give you a reasonable chance to fix the problem, unless we must act at once to protect buyers or the platform.

11. Email Campaigns

You may email your registered attendees about the event they registered for. You may not send unrelated marketing unless the attendee agreed to it. Every campaign carries an unsubscribe link; do not email people who have unsubscribed through any other route. You are responsible for the images and documents you attach. You must follow the marketing law that applies to your attendees.

12. Branding

You keep ownership of your brand assets and allow Orkora to display them to run your events. We will ask before naming you as a customer.

13. Indemnity

You agree to compensate Orkora for claims, losses and costs arising from your events (including injury, refused entry or cancelled content), the content you publish, your use of attendee data, or your breach of this Agreement or the Terms of Service.

14. Limitation of Liability

Orkora's liability under this Agreement is limited as set out in the Terms of Service.

15. Notices

We send notices to the email address on your Organisation. Send notices to us at legal@orkora.events.

16. Governing Law and Venue

This Agreement is governed by the laws of the Federal Republic of Nigeria. The courts of Lagos State, Nigeria have jurisdiction over any dispute.

17. Contact